Each order is prepared with care. Please allow 2 business days for processing before shipment. You’ll receive a confirmation email as soon as your package is ready to ship.

If your order hasn’t shipped yet, reach out to our support team right away — we’ll do our best to make adjustments before it leaves our facility.

Once shipped, most U.S. orders arrive within 7-12 business days. All packages are tracked and insured, and you’ll receive tracking information via email as soon as it’s on the way.

Yes. StrawberrySix ships worldwide with full tracking and insurance coverage, ensuring every order arrives safely.

Absolutely. We offer a 90-day money-back guarantee. If you’re not completely satisfied, contact us within 90 days of delivery for a replacement or full refund.

Once your return is processed, refunds are typically issued within 3–5 business days back to your original payment method.

We stand behind every piece. If your order arrives damaged, simply reach out to our team with a photo — we’ll replace it immediately at no extra cost.

Yes. Exchanges are available within 90 days of delivery as long as the item is unused and in original packaging.

Cleaning your StrawberrySix™ 2-in-1 Trimmer is quick and keeps it performing at its best.

1. Turn the device off

Make sure the trimmer is switched off before cleaning.

2. Brush away loose hair

Use the included cleaning brush to remove any hair trapped between the blades.

3. Rinse the trimming head

The trimming head can be gently rinsed under lukewarm water to wash away remaining hair.

4. Let it dry completely

Shake off excess water and allow the head to air dry fully before using or storing the trimmer.

5. Optional blade care

Occasionally applying a small drop of blade oil can help keep the blades running smoothly and extend their lifespan.

✔ Tip: Cleaning your trimmer after each use helps maintain sharp blades and ensures smoother trimming every time.

Yes. Every StrawberrySix product is backed by our 1 Year Guarantee — if it stops working as intended, we’ll replace it.

You can contact us anytime at support@strawberrysix.com or through our Contact page. Our team typically responds within 24 hours.